Medical office support staff work at the front desk of a medical office. they perform a variety of tasks vital to the operation of a medical office including dealing with patients, filing medical documents and handling insurance forms, and handling anything that comes up in a clinical office.
Students in Medical Office Support are trained in the following subject areas:
Scheduling and confirming patient diagnostic appointments, surgeries, or medical consultations
Greeting visitors, determining the purpose of their visit and directing them to the appropriate staff members
Answering telephones and transferring calls to the appropriate staff members
Managing financial records
Understanding health insurance policies, and managing financial records
Most program graduates go to work for a hospital or a doctor’s office. As the first person a patient sees when entering a doctor’s office or hospital, those who choose this career path should have friendly, understanding personalities.
Some medical administrative assistants also handle billing, which means they use basic math skills on the job every day. Most work full time, and some may work evenings or weekends to cover shifts in medical facilities that are always open.
Before entering the Medical Office Support program, students must:
Complete the core curriculum with passing scores on all written and performance tests
Meet basic academic requirements in math and reading.
Have a high school diploma or equivalent.
As a Job Corps student, you will have the opportunity to earn credentials in your training area that may lead to greater employment opportunities, higher wages, and promotions.
Students who complete a Healthcare training program can earn nationally recognized credentials from the National Healthcareer Association (NHA) and a state-issued credential/license.
Medical Office Support
HOW MANY MONTHS
IT TAKES TO COMPLETE
FOR THIS CAREER
While on the job, you will be expected to display the following traits at all times: